The Support you Need

Whether you require a place to stay in the Shelter or just want to meet with a counsellor and create a safety plan, Kelowna Women’s Shelter has a program to meet your needs.

Emergency and Transitional Housing
The Kelowna Women’s Shelter is a safe, comfortable and confidential place to stay. We provide food and other essentials, counselling support, and help with transportation and childcare.

Our shelter includes eight comfortable bedrooms, a shared kitchen and living space, and plenty of outdoor space for you and your kids. We also have a children’s playroom, and a fabulous outdoor play area.
Second Stage Housing
Survivors of intimate partner violence often need a longer period of safe, supportive and affordable housing before transitioning into their own homes and a new life free of abuse.

WISH (Women’s Interim Supportive Home) allows women who meet the eligibility criteria, and have stayed at Kelowna Women’s Shelter to live for up to one year in a supportive environment with other women and easy access to our staff and services.

External applications for WISH will not be accepted.
Outreach and Support
Our outreach worker offers free, safe and confidential service for women who have experienced abuse in relationships, at the Kelowna Women’s Shelter or in a safe place in the community.

We also offer drop-in support groups on Wednesday evenings and Thursday afternoons. To find out more or book an appointment with a counsellor, call 250-763-1040.

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PEACE (Prevention, Education, Advocacy, Counselling and Empowerment)
Our PEACE program is aimed at children & youth aged 3-18 who may have experienced family conflict, change or abuse.
In the PEACE program, kids learn:

- to identify and talk about feelings of fear, anger or sadness.
- to understand they are not responsible for problems within the family.
- healthy and appropriate forms of communication.
- problem-solving techniques and coping strategies.


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Inside Out Violence Prevention Program for Youth

Changing cultural misunderstandings, and reducing gender-based violence for both adults and teens requires intentional education and skill building long before the violence starts. The Inside Out program is a proactive, social-emotional healthy relationships skill building program, delivered to children and youth ages 10-19 throughout the Central Okanagan. It seeks to promote and normalize empathy, respect, equality and healthy connections, as a means of reducing violence in both the short and long term. Through interactive activities and engaging discussion, participants explore the following topics: defining ‘healthy’ in relationships, understanding complex feelings and emotions, gender and gender stereotypes, bullying and harassment, communication and conflict, personal boundaries and relationship red flags, including violence.
Inside Out is offered in schools and community settings completely free of charge throughout the Central Okanagan. Contact [email protected] or call 250-763-1040 to learn more.

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Thrift Store

Current Thrift Store News:
The Thrift Store is preparing to re-open June 1st. Donations are currently being accepted between 10 am and 2 pm on Mondays, Wednesdays, and Fridays.


Want to shop and support the Kelowna Women’s Shelter at the same time? Visit the Kelowna Women’s Shelter Thrift Store! We carry a wonderful, and ever-changing, selection of clothes and household items. Profits go back into the Shelter and support our many services.

We also offer vouchers so our clients, and others in need in the community, can shop at the Store for free.

Donations of new and gently-used clothing, shoes and household items are accepted between 10 am and 2 pm on Mondays, Wednesdays, and Saturdays. Stop by the first Monday of every month for 50% off everything in the store!

#6-368 Industrial Road, Kelowna, B.C.
Hours: Monday- Saturday, 10 a.m.- 4:30 p.m. TEMPORARILY CLOSED
Closed Sundays and statutory holidays.
Phone: 250-762-8561

24 Hour Help Line
Maybe you're ready to leave your abusive relationship. Maybe you just need information or someone to talk to.

Whatever your situation, our counsellors are on duty 24-hours-a-day. Call 250-763-1040.

We're here to help. Making the call is the first step.